Breaking down silos with stronger interpersonal skills across the team

Breaking down silos with stronger interpersonal skills across the team

The Challenge

Department leaders at a global management consulting firm were interested in breaking down silos and getting functional groups to collaborate more effectively, but setting that expectation had not resulted in a big shift in how teams were working.

How Kenning Helped

Kenning helped identify a missing element – the interpersonal skills required to understand different perspectives – and designed a sequence of Balcony Conversations workshops and coaching to build the skills necessary for listening and collaboration.

“This workshop is the #1 factor that shifted mindsets and skillsets for our leaders. Colleagues can better identify motivations and effectively address areas where there are different perspectives, improving both satisfaction and performance.”

Head of Talent/Global Management Consulting Firm

The Results

After rolling out the program at multiple levels, more than two-thirds of employees reported that they intentionally and successfully apply enhanced interpersonal skills on a regular basis to connect with colleagues.

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The Challenge

Department leaders at a professional services firm were interested in breaking down silos and getting functional groups to collaborate more effectively, but setting that expectation had not resulted in a big shift in how teams were working.

Metallic silos

How Kenning Helped

Kenning helped identify a missing element – the interpersonal skills required to understand different perspectives – and designed a sequence of Balcony Conversations workshops and coaching to build the skills necessary for listening and collaboration.

“This workshop is the #1 factor that shifted mindsets and skillsets for our leaders. Colleagues can better identify motivations and effectively address areas where there are different perspectives, improving both satisfaction and performance.”

Head of Talent/Global Management Consulting Firm

Legal & Professional Services

The Results

After rolling out the program at multiple levels, more than two-thirds of employees reported that they intentionally and successfully apply enhanced interpersonal skills on a regular basis to connect with colleagues.